Tag Archives: Talent Smart

Emotionally intelligent emailing for leaders

By Sean Larkan on July 30, 2012 Posted in Leadership, Legal Profession, Management, Trust & Respect

As a law firm leader or senior manager it is particularly important that as soon as any email communication becomes emotionally charged or heated that you take it off-line and quickly arrange a face to face meeting.

In the fast and easy world of email communication (where over 80% of us consider email to be critical to our success and productivity and how most of us communicate) it is sometimes tempting to respond to an annoying partner or manager communication with a quick-fire email. Most of us have fallen into this trap…. Continue Reading

Difficult partners and angry babies have a lot in common – some EQ tips

By Sean Larkan on March 26, 2012 Posted in Emotional Intelligence, Leadership, Legal Profession, Management, People Strategy, Personal Effectiveness

Difficult partners, like angry babies can be impossible at times. You need to be geared up to deal with them and not avoid the issue.

What to do and what not to do with difficult partners was the subject of two recent posts (Leadership Frame #8 & #9). Coincidentally I came across a recent article from Travis Bradberry at Talent Smart (the EQ/emotional intelligence people) and he offered some more tips from an EQ perspective which I thought would be… Continue Reading