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Tag Archives: values

Get Tough on the Little Things and Impact the Big Things

Posted in Culture, Leadership, Management, Personal Effectiveness, Professional Service Firms (PSFs), Values

Sometimes leaders  need to be tough on some of the little things. These can have significant ramifications which are not always immediately obvious. However, because the benefits are not obvious, or seem unimportant at the time, many leaders don’t address them, also possibly feeling that they don’t want to be ‘petty’. However, as we saw… Continue Reading

Many firms seek pre-eminence; few realise there is a price to pay

Posted in Brand, Partners, Strategy, Values, Vision

Many law firm partners want their firm to either be pre-eminent or to seek pre-eminence. Few realise that there is a serious price to pay. Look at the vision statements of most firms and chances are you will find words like ‘successful’, ‘leading’, ‘premier’, ‘top’ or similar. Nothing at all wrong with that. But the… Continue Reading

Losing high calibre lawyers or staff – don’t see it for what it isn’t

Posted in Brand, Culture, Leadership, Legal Profession, Management, People Strategy

Like finding the toilet roll  empty, or getting a puncture, some things never come at a good time. But, of course, these things do happen so most of us have learned to respond with equanimity and of course maybe even do a little forward planning! The same applies to losing a really top calibre lawyer… Continue Reading

Beware the manager who speaks with a forked tongue

Posted in Leadership, Legal Profession, Management, Trust & Respect, Uncategorized, Values

As a law firm leader one of your best returns on investment can come from appointing the right support services manager. A good manager can easily make a partner-like contribution or more to a firm. They do need to be the right calibre, the right fit and possess good levels of emotional intelligence and initiative. They… Continue Reading